25 years ago, while tinkering with an old 2 wheel pull trolley, Thomas Reiter had an idea. A few hours later, with a third wheel fixed to the front of the trolley, Thomas had the initial prototype for Europe’s first 3 wheel push trolley and had taken the first step in the evolution of Europe’s #1 push trolley brand, and continental Europe’s #1 golf bag brand - BIG MAX.
“I had set up my company, Golftech, in 1988 while I was studying at the Vienna University of Economics and Business. We mainly imported U.S. and U.K. products that were difficult to get in Europe and became quite successful,” comments Thomas. “In 1994 we decided to make our own pull trolleys as there was a clear gap in the European market. My son Max had just been born so I named the company after him – BIG MAX.”
“The initial models, Basic and Mid-Max sold well, but it was while I was playing around with an old 2 wheel pull trolley that the business changed forever. I figured that it would be less stressful on the body to push the trolley and that you could direct it more easily with it in front of you. So I fixed an extra wheel to the front of one of our competitors models and tried it out.”
The first BIG MAX 3 wheel trolley – the BM 500 - went into production in 1997 and immediately changed the way that the Austrian and German market thought about push trolleys. But it was in the year 2000 that BIG MAX became the dominating force in the market.
Thomas continues, “In 2000 we introduced the Ti 1000. I’ve always thought that there are really only two spaces in the golf market – the cheapest and the best – and everything we do at BIG MAX is focused on being the best. So we invested heavily in the Ti1000, coming up with the straight axle design that brought a huge amount of stability to the trolley and allowed it to fold to a compact size.”
“The impact was immediate. The Ti1000 was a huge success. It gave us a platform to expand into the whole of Europe and it really changed the way that European golfers thought about transporting their bags. Up to this day I think it is still the best selling push trolley that Europe has ever seen.”
Innovation and heavy investment in R&D remain pivotal in the success of BIG MAX. That approach has seen the brand lead the way with the first ultra-compact folding trolleys for both push and electric models (IQ and Nano), waterproof golf bags (Aqua line) and latterly, the unique, multi award winning Fold Flat design of the Blade series. But with imitators around every corner Thomas knows that there is only one way to stay successful.
“Our whole business model is based on being ahead of the pack. We often see products that have clearly been ‘inspired’ by our innovations – just look in any golf retailer to see the number of lookalikes of our IQ trolley. But when they get to market we’re already launching the second, improved, generation of the product and are already working on the third generation. We often have to resort to the courts to defend our intellectual property – in fact that is what inspired the name of our BLADE IP – but that is the price we have to pay for doing all we can to be the best and be the first to market.”
On the 25th anniversary of BIG MAX it is clear that this unique brand has changed the landscape of the European trolley and bag market. But with award winning designs and an enviable position in the market, keeping to the ethos that the company has had since day one is what makes Thomas the most proud of his achievements.
“We’ve been the most owned push trolley brand in Europe for nearly 20 years, we’re continental Europe’s #1 golf bag brand and we have a presence in virtually every golf playing nation – 56 so far,” concludes Thomas. “But at their core, our products are designed to make golfer’s lives easier and help them have fun with their game. To know we’re doing that on such a huge scale makes me very proud.”
Anyone wanting to join BIG MAX in its birthday celebration can follow them on social media for the chance to win the award winning Blade IP and an Aqua Sport 2 waterproof cart bag.